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View asset and product information from the customer portal

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View asset and product information from the customer portal

View a list of assets and related product information for the current user's account.

Before you begin

Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin


  1. Click Assets in the portal header.
    This displays a list of assets that belong to the current user's account, including the name and serial number of the asset and the product model category and account to which it belongs.
  2. Click one of the following to view more information.
    Display name Displays the asset information.
    Account Displays the account information.
    Model category Displays the product model information for this asset.
  3. Click the Back button to return to the list of assets.