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View or update customer contact information

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View or update customer contact information

View or update your contact information from the customer portal.

Before you begin

Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner,or sn_customerservice.partner_admin


  1. Click your user name in the portal header to display your contact information.
  2. Make any desired changes to the fields on the Contact form.
    Table 1. Contact form
    Field Description
    First name Customer's first name.
    Last name Customer's last name.
    Title Customer's job title.
    Language The language for this customer.
    Time zone The time zone for this customer's location.
    Account The user's account.
    Email Customer's email address
    Business phone Customer's business phone.
    Mobile phone Customer's mobile phone.
    Notification Enable or disable notifications for this customer.
    User ID A unique identifier for this user. The user ID should follow the format firstname.lastname.
  3. Click Update.