Contents Customer Service Management Previous Topic Next Topic Review a publication Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Review a publication Users with the publications approver role that have been added as approvers to the publication workflow can review a publication. Before you beginRole required: sn_publications.approver or sn_customerservice_manager About this task After reviewing, an approver can either accept or reject a publication. If an approver does not review a publication before the Publish Date, the publication cannot be approved. The Approve button is not displayed and the approver sees a message that the publish date and time has passed. The approver can only reject the publication, which returns it to the Author stage. The Approvers related list displays a list of approval tasks and includes most recent comment from each approver. Procedure Navigate to Self-Service > My Approvals. Select a publication for review from the Approvals list that has a state of Requested. Review the publication summary at the bottom of the approval form. Add review comments to the Comments field. Click one of the following: OptionDescription Approve The review state changes to Approved on the Approvals list and the publication stage is set to Ready To Publish.For other approvers of this article, the review state changes to No Longer Required. Reject The review state changes to Rejected on the Approvals list and the publication stage is set to Author. On this page Send Feedback Previous Topic Next Topic
Review a publication Users with the publications approver role that have been added as approvers to the publication workflow can review a publication. Before you beginRole required: sn_publications.approver or sn_customerservice_manager About this task After reviewing, an approver can either accept or reject a publication. If an approver does not review a publication before the Publish Date, the publication cannot be approved. The Approve button is not displayed and the approver sees a message that the publish date and time has passed. The approver can only reject the publication, which returns it to the Author stage. The Approvers related list displays a list of approval tasks and includes most recent comment from each approver. Procedure Navigate to Self-Service > My Approvals. Select a publication for review from the Approvals list that has a state of Requested. Review the publication summary at the bottom of the approval form. Add review comments to the Comments field. Click one of the following: OptionDescription Approve The review state changes to Approved on the Approvals list and the publication stage is set to Ready To Publish.For other approvers of this article, the review state changes to No Longer Required. Reject The review state changes to Rejected on the Approvals list and the publication stage is set to Author.
Review a publication Users with the publications approver role that have been added as approvers to the publication workflow can review a publication. Before you beginRole required: sn_publications.approver or sn_customerservice_manager About this task After reviewing, an approver can either accept or reject a publication. If an approver does not review a publication before the Publish Date, the publication cannot be approved. The Approve button is not displayed and the approver sees a message that the publish date and time has passed. The approver can only reject the publication, which returns it to the Author stage. The Approvers related list displays a list of approval tasks and includes most recent comment from each approver. Procedure Navigate to Self-Service > My Approvals. Select a publication for review from the Approvals list that has a state of Requested. Review the publication summary at the bottom of the approval form. Add review comments to the Comments field. Click one of the following: OptionDescription Approve The review state changes to Approved on the Approvals list and the publication stage is set to Ready To Publish.For other approvers of this article, the review state changes to No Longer Required. Reject The review state changes to Rejected on the Approvals list and the publication stage is set to Author.
