Configure special handling notes properties Configure the necessary properties to display special handling notes. Before you begin Role required: sn_shn.admin About this task Procedure Navigate to Special Handling Notes > Properties. Configure the following properties. OptionDescription Display special handling notes only once per session Special handling notes are displayed each time you access a record. Enable this property to display special handling notes only once per session. Maximum number of notes displayed in the Special Handling Notes pop-up window Increase or decrease this number as desired. The default is 20 alerts. Width of the Special Handling Notes pop-up window in pixels The width of the pop-up window in pixels. The default width is 500. If you specify less that 300, the window automatically uses the default width. Click Save.