Contents Customer Service Management Previous Topic Next Topic Create a work order for a customer service case ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Other Share Create a work order for a customer service case Create a work order as part of the case resolution process. Before you begin sn_customerservice_agent, sn_customerservice_manager, or admin About this task After a work order is created, it appears in the Work Orders related list on the case form. The case number is also referenced on the work order. Procedure Open the desired case. From the Work Orders related list, click New. Fill in the fields on the Work Order form. Click Update. Related TopicsCreate a work order On this page Send Feedback Previous Topic Next Topic
Create a work order for a customer service case Create a work order as part of the case resolution process. Before you begin sn_customerservice_agent, sn_customerservice_manager, or admin About this task After a work order is created, it appears in the Work Orders related list on the case form. The case number is also referenced on the work order. Procedure Open the desired case. From the Work Orders related list, click New. Fill in the fields on the Work Order form. Click Update. Related TopicsCreate a work order
Create a work order for a customer service case Create a work order as part of the case resolution process. Before you begin sn_customerservice_agent, sn_customerservice_manager, or admin About this task After a work order is created, it appears in the Work Orders related list on the case form. The case number is also referenced on the work order. Procedure Open the desired case. From the Work Orders related list, click New. Fill in the fields on the Work Order form. Click Update. Related TopicsCreate a work order
