Approve a registration request with a valid registration code Approve a registration request from a user that was submitted from the Customer Service Portal with a valid registration code. Before you beginRole required: sn_customerservice.customer_admin Procedure Navigate to the customer portal. Click Approvals. The Approvals list displays registration requests with these states: Requested and No Longer Required. Click a request in the Approvals list with a state of Requested. If desired, add any Comments to this request. Click Approve. A user account is created and an email is sent to the contact’s email address with a user ID and temporary password. The user is also assigned these roles: sn_esm_user and snc_external.