Configure anonymous chat properties Users with the system administrator role can set properties to limit the number of chat requests created by guest users. Before you beginRole required: admin Procedure Navigate to Collaborate > Connect Support > Support Administration > Properties. Set the following properties. OptionDescription Limit maximum number of guest conversations created in the last hour.[connect.support.max_guest_sessions_per_hour] Limits the number of guest chat requests that can be created in a one-hour timeframe. The default value is 200. Message shown to user when rate limit for guest conversations is breached.[connect.support.guest_sessions_rate_limit_reached_message] The message that is displayed on the Consumer Service Portal when the limit on the number of guest chat requests has been reached. Click Save.