Filter mapping Administrators can configure simple mapping filters on a search resource to improve search results. Administrators can configure filters on each search resource (Knowledge, Social Q&A, for example) using simple mapping filters. These filters can be applied to either Table Configuration (agent-facing form-based UI), or Record Producer (end user portal-based UI). If more advanced filtering is required, script-based filters are supported. Create a table filter configuration using mappingYou can create a simple filter mapped to a table configuration to improve search results.Create a record producer filter configuration using mappingYou can create a simple filter mapped to a record producer configuration to improve search results.