You must have access to the ServiceNow Knowledge Base to
download the ODBC driver. If you do not have access to the Knowledge Base, contact your
If this is the first time the driver is installed, the installer
will be in first time installation mode and will prompt for the driver to be
installed. Install only one version of the ODBC driver on a computer. If the ODBC
driver was previously installed, the installer will be in upgrade mode and will
prompt for removal of the previous driver first.
Note: Versions of the ODBC driver
older than 18.104.22.168 are no longer supported.