Search a list

You can search a list to find information quickly. The list title bar includes options for searching the list. Administrators can enable text searches for any list.

Before you begin

Role required: none

About this task

There are two options for searching the list: for a string in a selected field, or for a text string found in any field. In List v2, these options are labeled Go to and Search. In List v3, the search fields appear with no label.

  • The Go to option sorts the list by the selected field and returns records where the field value is equal to or greater than the search term. For the Number field, which is a string type field, it finds the records that have a number ending with the number that you enter. For example, searching a list of incidents by selecting Number and entering 4 shows records with numbers like INC0000004 and INC0000014.
  • The Search option appears when you select for text. It returns records that contain the search term in any field.
Note: In UI11, the Go to and Search options are displayed side-by-side in the header.
Each option in a choice list is defined with a column label and a value. For example, the incident Statefield contains several options, such as New and Closed. These are column labels, and each label has an underlying value. For incidents, the default value for New is 1 and the default value for Closed is 7. You can search a column for either the column label or the value with the following results.
  • Enter the column label to list matching records, for example, all incident records in the New state.
  • Enter the value to find records that have a state greater than or equal to (=>) the specified value. For example, enter 6 to list incident records in the Resolved and Closed states.

Procedure

  1. Navigate to a list of records.
  2. If necessary, personalize the list to add the desired fields.
  3. Select a field or select for text.
    Go to
  4. Enter the search text. Use wildcards to further refine list searches.
  5. Press the Enter key to execute the search.
    In UI11, you can press the Enter key or click the search icon ().