Use Live Feed Live Feed provides many methods you can use to share content with others in your organization. Depending on your role, there are several different types of feeds you can access, teams you can join and share information with, and hashtags you can use for categorizing messages. Figure 1. Example image Note: Live Feed v2 is active for all new instances by default. If you are upgrading from an earlier version of ServiceNow, you need to activate Live Feed v2 to use these features. Use hashtags in Live FeedHashtags are words marked with a hash symbol (#) in messages. Hashtags are a way to categorize messages by keyword or topic for improved search results.Use live feed to work on recordsA record feed is associated with a record, such as an incident or change.Using groups in Live FeedGroups allow users to create focused discussions in live feed.Use feeds in Live FeedFeeds allow users to create focused discussions in Live Feed.Live Feed UI overviewThe Live Feed user interface provides many methods you can use to share content with others in your organization.Use teams in Live FeedUsers can be combined into teams for the purpose of subscribing to specifically-focused feeds.Post content in Live FeedIn Live Feed, you can post new messages and replies to existing messages for all users in the feed. You can also send a reply message to a team or record.