Contents Now Platform Capabilities Previous Topic Next Topic Configure security Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Configure security Record feeds honor the access control rules (ACLs) for the associated record. Users can only view messages on the record feed if they have access to the same information on the record. For example: If an ACL allows a user to read and create comments on an incident, then the user can view and add messages posted as comments on the incident feed. If an ACL restricts a user from reading work notes, then the user cannot view messages posted as work notes on the incident feed. Note: Access control rules are only checked when a user first accesses the record feed. After users view the feed, an administrator must remove them manually to change their access. On this page Send Feedback Previous Topic Next Topic
Configure security Record feeds honor the access control rules (ACLs) for the associated record. Users can only view messages on the record feed if they have access to the same information on the record. For example: If an ACL allows a user to read and create comments on an incident, then the user can view and add messages posted as comments on the incident feed. If an ACL restricts a user from reading work notes, then the user cannot view messages posted as work notes on the incident feed. Note: Access control rules are only checked when a user first accesses the record feed. After users view the feed, an administrator must remove them manually to change their access.
Configure security Record feeds honor the access control rules (ACLs) for the associated record. Users can only view messages on the record feed if they have access to the same information on the record. For example: If an ACL allows a user to read and create comments on an incident, then the user can view and add messages posted as comments on the incident feed. If an ACL restricts a user from reading work notes, then the user cannot view messages posted as work notes on the incident feed. Note: Access control rules are only checked when a user first accesses the record feed. After users view the feed, an administrator must remove them manually to change their access.
