Connect workspace
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- UpdatedJan 30, 2025
- 4 minutes to read
- Yokohama
- Connect
The Connect workspace is a full-screen view of all your Connect Chat and Connect Support conversations in one place. It contains the conversation pane, which displays the conversation header and an expanded version of the mini window, and the conversation tools area.
To open the Connect workspace, navigate to ) in a Connect mini window. If you do not have any recent conversations, a screen appears
with helpful information about Connect.
The Connect workspace is composed of the following elements.
Element | Description |
---|---|
Sidebar | Provides access to conversations. The Connect sidebar behaves the same way in the workspace as it does in the Connect overlay. The only difference is that the sidebar appears on the left edge of the Connect workspace. For more information about using the sidebar, see Connect sidebar. |
Conversation pane | Displays the currently selected conversation. |
Conversation tools | Provides quick access to key information, conversation members, attachments, and notification preferences for the currently selected conversation. Some of the conversation tools vary depending on the type of conversation. |

Conversation pane
The conversation pane of the Connect workspace displays the conversation header and an expanded version of the mini window.
The header displays basic conversation details like the avatar and name. You can edit these details for group or record conversations.
Below the header, messages appear in chronological order. You can enter messages in the text entry field at the bottom of the window.
Connect conversation tools
The conversation tools area in the Connect workspace contains several tabs, each represented by an icon.
Click an icon to open the tab. Click the same icon again to hide the tab. The tabs you see for each conversation depend on the conversation type and other conditions.