Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Notify with incident alert requirements

Log in to subscribe to topics and get notified when content changes.

Notify with incident alert requirements

Certain configuration steps are required to use Notify with Incident Alert.

To use Notify with incident alert:
  • Both Notify and Incident Alert must be active.
  • Notify must be configured and able to initiate and receive phone calls and SMS messages.
  • The property com.snc.iam.notify_number must be set to an active Notify number.
  • This Notify number must belong to a number group configured with inbound and outbound conference call workflows.
Note: The Conference Call Group number group is configured with conference call workflows by default.
Feedback