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View scan results

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View scan results

You can view the results of Help the Help Desk scans on an instance.

Before you begin

Role required: admin

About this task

These records provide access to logs, CI records, and the ECC queue for all scans conducted each day. Help the Help Desk status reports are also accessible from the Discovery status list.


  1. Navigate to System Definition > Help the Help Desk Status.
  2. Open the daily status record.