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Extending Configuration Automation

Extending Configuration Automation

Configuration automation extensions allow you to customize an instance to support configuration automation providers in addition to those offered by ServiceNow.

Change manager extensions scripting is available to users with the Chef Administrator [chef_admin] or Puppet Administrator [puppet_admin] role.

To support a new provider, you need to define:
  • The change manager script
  • A difference by CI extension script
  • A difference by node definition script
  • Workflows, if needed
  • The change manager
  • The provider

This site is scheduled for a small content update on Wednesday, December 12th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 13 00:00 – Dec 13 4:00 UTC). Access to this site may be slightly delayed during that time.