Configure the Service Portal login page Administrators can configure a login page for Service Portal. Follow these steps to create a login page URL redirect. In the sys_properties table, make sure these properties are set to the following: Property Value Description glide.entry.page.script newSPEntryPage().getLoginURL() Login page determination If you need to customize the actual entry page, from the Script Includes table, search for SPEntryPage. Note: If you make changes to the script include, it won't be upgraded with future updates. Edit the script on the SPEntryPage to change the assigned portal to the portal_suffix you want. SPEntryPage uses /sp/ as the portal path to redirect to. Enter your own portal_suffix in place of sp.