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Notify - getChildCallIDs(GlideRecord callRecord)

Notify - getChildCallIDs(GlideRecord callRecord)

Get the sys_id values of calls that are children of a specified call.

Any call started by forwarding another call, such as with the Forward workflow activity, is considered a child of the original call. The original call is the parent call.

Table 1. Parameters
Name Type Description
callRecord GlideRecord A record on the Notify Call [notify_call] table.
Table 2. Returns
Type Description
Array The sys_id values of all calls that are children of the specified call.

var callRecord = new GlideRecord('notify_call');
callRecord.get("0f4f5863ff13310014ecffffffffff28");

var notify = new SNC.Notify();
var childCallIDs = notify.getChildCallIDs(callRecord);

for(var callID in childCallIDs)
//perform any operations with the child callID values