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Catalog item specific variable declaration option 2

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Catalog item specific variable declaration option 2

You can declare a catalog item-specific variable directly from a catalog item record.

About this task

Creating a catalog variable in this way automatically sets the Cat Item reference to the catalog item selected.


  1. Navigate to Service Catalog > Catalog Definitions > Maintain Items.
  2. Select or create an a catalog item.
    Note the Variables related list. All variables declared using this related list have a Cat Item reference value of the current catalog item.
  3. From the Variables related list, click New.
  4. Ensure that the Cat Item field correctly references the catalog item previously selected or created.
  5. Go to or open the Question section or tab.
  6. Add a Question.
  7. Add a Name.
    Variable names should not include white space and cannot begin with a number.
  8. Click Submit.