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Auto-sync a subscription to user set updates

Auto-sync a subscription to user set updates

You can configure any subscription to check user sets regularly to find users who were added or removed. The system then updates the list of subscribed users based on the changes.

Before you begin

Role required: usage_admin or admin

About this task

If the system cannot allocate a user because adding the user would exceed the subscription limit, the user is set to Pending status and is listed on the Pending Users tab.


  1. Navigate to Subscription Management > Subscriptions.
  2. Click the Name of the Per-User subscription to update.
  3. On the Subscription form, select Auto-sync user sets.
  4. (Optional) On the Subscription form, click Sync Now to synchronize and update the list of subscribed users immediately.