Unsubscribe a user When you remove a user from a subscription, the user is unsubscribed. Before you begin Role required: usage_admin or admin Procedure Navigate to Subscription Management > Subscriptions. Click the Name of the Per-User subscription. In the Subscribed Users list, select all users to unsubscribe. In the Actions on selected rows list, select Remove from subscription and then click Remove on the pop-up. Note: If a removed user is a member of a user set that is auto-synced, the user is added in the next synchronization cycle. To remove such a user, exclude the user.