Why a subscription does not appear in the list The Subscriptions list displays the subscriptions that your organization has purchased. There are, however, several types of non-subscription items that do not appear in the list. Why does my subscription not appear in the Subscriptions list? Self-hosted instances do not receive subscription information and therefore do not display information on the Subscriptions page. Why is the Subscriptions list empty? The subscription information might not yet have arrived. The data is downloaded daily.