Configure standard email using SMTP and POP3

The standard email configuration uses the SMTP and POP3 services provided by ServiceNow.

Before you begin

Role required: admin

Procedure

  1. Navigate to System Properties > Email.
  2. Configure these email properties and click Save.
    Table 1. Email Property Descriptions
    Property section System property Label Setting required
    Outgoing Mail Server glide.email.smtp.active Mail sending enabled. Yes