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Create a notification using a push message

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Create a notification using a push message

Email administrators can create a notification that specifically sends a push notification.

Before you begin

Configure the push message and create a push message content before performing these steps.

Role required: admin

About this task

You can associate a push message with a standard notification.


  1. Navigate to System Notification > Create Push Notification.
  2. Fill out the notification form as necessary (see Create an email notification for descriptions of the form fields.
  3. Click the What it will contain tab.
  4. Next to Push Messages, click the lock icon and select a push message.
  5. If you want this notification to be sent only as a push notification and not as any other type of notification, select Push Message Only.
  6. Click Submit.

    If the notification fails, the user is not notified. If the message fails to send because it exceeds the maximum payload, the instance logs the failure in the System Log.

What to do next

Make sure that the relevant users have their push devices configured and that the users subscribe to the notification in the user's notification preferences. See Set up a mobile notification device for a user, Select notifications, and Add personal subscriptions.