Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

Unblock a user

Unblock a user

You can unblock a blocked user (a user who is not allowed to use the Password Reset application).

Before you begin

Role required: password_reset_admin or password_reset_service_desk


  1. Navigate to Password Reset > Blocked Users.
  2. Select a user from the list of blocked users.
  3. Select Delete from the Actions on selected rows list.