Customizing Password Reset processes Password Reset scripts enable you to customize Password Reset by creating your own credential store, verification, and identification types, and extend them by defining extension scripts. You can also create a custom credential store type, custom verification type, or verification. Password Reset scripting is available to users with the password_reset_admin role. The easiest way to customize Password Reset is: Create custom types and scripts as described in Password Reset extension script categories.Extension scripts enable you to extend functionality in a password reset process. The extension script category refers to the specific types of behavior for an extension script (for example, credential store, verification, identification type, or as a post-processor). Follow the configuration steps described in Configure your Password Reset or Password Change process. Select the new types that you created. You can customize the following components: Credential store types: Define new types for how to connect to your credential stores by creating custom workflows for connection and testing. See Create a credential store type for Password Reset. Verification types: Define new types for how users are verified. See Create a custom Password Reset verification type. Identification types: Define new types for how users can identify themselves. See Create a custom identification type for Password Reset. Add a custom question to the Security Questions verificationTo enroll for the 'Security Questions' verification, the user selects several questions and supplies answers that only the user knows. You can add a custom question to the set of questions that are included with the base system.Create a Password Reset verification from an existing verificationThe Password Reset application includes several example verifications that you can use as they are or as the basis for a custom verification. If the verification types in the base system do not meet your needs, you can create a custom verification type.Create a custom Password Reset verificationUse a verification type in the base system as a template to design a custom verification. The Password Reset Windows Application does not support custom verifications.Create a custom Password Reset verification typeEach verification in Password Reset is based on the settings for a verification type. If the verification types in the base system do not meet your needs, you can create a custom verification type.Create a custom identification type for Password ResetA custom identification type enables the user to enter alternative verification information such as an employee ID while resetting the password.Create a credential store type for Password ResetYou can create a custom credential store type if the base-system types do not meet your needs.Password Reset script includesThe Password Reset plugin adds several Password Reset script includes. Use the base-system script includes as they are or call custom extension scripts at the provided extension points.