SMS code type verifications Simple Message Service (SMS) code verifications allow users to verify their identity with the help of an SMS-enabled device, such as a cell phone that accepts text messages. When a user requests a password reset, the system sends a numerical code to an SMS device that the user has authorized. The user must then supply the code to verify identity. You can change the default behavior of an SMS code verification using either of the following methods: Setting parameter values, as shown in the table Updating property settings for the Password Reset application Note: The system allows you to create only one instance of each SMS code parameter. Table 1. SMS code type verifications Parameter Name Description expiry Number of minutes the verification code is valid.Data Type: integer (any positive integer)Default Value: 5 complexity Number of digits in the verification code sent to user.Data Type: integer (any positive integer)Default Value: 4 pause_window Number of minutes before the user can attempt to send another SMS code for verification.Data Type: integer (any positive integer)Default Value: 2 max_per_day Maximum number of SMS codes sent for verification per day.Data Type: integer (any positive integer)Default Value: 10 Use NotifyNow to send SMS codes for enrollment and verificationYou can configure the Password Reset application to send SMS codes for enrollment and verification using ServiceNow NotifyNow (via Twilio SMS Messaging). NotifyNow is tightly integrated with the workflow engine and business rules and delivers a highly configurable and trusted way to deliver SMS messages.
SMS code type verifications Simple Message Service (SMS) code verifications allow users to verify their identity with the help of an SMS-enabled device, such as a cell phone that accepts text messages. When a user requests a password reset, the system sends a numerical code to an SMS device that the user has authorized. The user must then supply the code to verify identity. You can change the default behavior of an SMS code verification using either of the following methods: Setting parameter values, as shown in the table Updating property settings for the Password Reset application Note: The system allows you to create only one instance of each SMS code parameter. Table 1. SMS code type verifications Parameter Name Description expiry Number of minutes the verification code is valid.Data Type: integer (any positive integer)Default Value: 5 complexity Number of digits in the verification code sent to user.Data Type: integer (any positive integer)Default Value: 4 pause_window Number of minutes before the user can attempt to send another SMS code for verification.Data Type: integer (any positive integer)Default Value: 2 max_per_day Maximum number of SMS codes sent for verification per day.Data Type: integer (any positive integer)Default Value: 10 Use NotifyNow to send SMS codes for enrollment and verificationYou can configure the Password Reset application to send SMS codes for enrollment and verification using ServiceNow NotifyNow (via Twilio SMS Messaging). NotifyNow is tightly integrated with the workflow engine and business rules and delivers a highly configurable and trusted way to deliver SMS messages.
