Edge Encryption MID Server integration

Configure the MID Server to route data through an Edge Encryption proxy server.

When integrated with the MID Server, the Edge Encryption proxy server acts as the MID Server's endpoint. The Edge Encryption proxy server then encrypts and decrypts data passing between the ServiceNow instance and the MID Server.

Limitations when integrating with the MID Server

When MID Server data is configured to pass through the Edge Encryption proxy server, the following limitations apply:
  • Encryption of ECC Queue fields is not supported.
  • Encrypted data cannot be used with Discovery or Service Mapping.