Edge Encryption MID Server integration
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- UpdatedJul 10, 2025
- 2 minutes to read
- Yokohama
- Edge Encryption
Configure the MID Server to route data through an Edge Encryption proxy server.
When integrated with the MID Server, the Edge Encryption proxy server acts as the MID Server's endpoint. The Edge Encryption proxy server then encrypts and decrypts data passing between the ServiceNow instance and the MID Server.
Limitations when integrating with the MID Server
- Encryption of ECC Queue fields is not supported.
- Encrypted data cannot be used with Discovery or Service Mapping.
Point the MID Server to the Edge Encryption proxy server
To pass data from the MID Server through the Edge Encryption proxy server, update the MID Server configuration file to point the MID Server to the Edge Encryption proxy server.
Before you begin
Role required: admin
About this task
When configuring the MID Server to pass through the Edge Encryption proxy server, you cannot use the web proxy properties in the MID Server configuration file to route traffic through the Edge Encryption proxy server to your instance. Instead, you must set the Edge Encryption proxy server as the MID Server's endpoint.
Procedure