Properties in a generated SM application

When you generate an application using the SM application designer, a set of properties are created.

Table 1. Generated SM application properties
Property Description
{property_prefix}.autodispatch.skills Indicates whether skills should be used for auto-dispatch.
{property_prefix}.allow.toll.roads Indicates whether toll roads should be allowed when routing.
{property_prefix}.rush.travel.buffer Percentage to add to all rush hour travel.
{property_prefix}.limit.location Limits the dispatch groups available based on the location of the task.
{property_prefix}.evening.rush.hours Indicates the evening rush hour span.
{property_prefix}.autodispatch.location Indicates whether location should be used for auto-dispatch.
{property_prefix}.morning.rush.hours Indicates the morning rush hour span.
{property_prefix}.default.start.time Identifies the default start time for agents when no schedule is provided.
{property_prefix}.autodispatch.geolocation Indicates whether geolocation should be used to update the estimated travel time for a task.
{property_prefix}.work.spacing Identifies the amount of time (in minutes) to add between tasks.
{property_prefix}.default.end.time Identifies the default end time for agents when no schedule is provided.
{property_prefix}.travel.buffer Identifies the percentage to add to all travel times.
{property_prefix}.max.agents.processed Identifies the maximum number of agents to be processed at a time using auto-dispatch.