Use the filter
Use the filter to change the items visible on the agent map.
To change the items visible in the map, click View
Use the filter to show and hide tasks, the routing sequence numbers, or your
location, and to change the date to view another day's tasks. You can also
let the system choose your route for you.
Table 1. Filters
|Show unassigned tasks||All unassigned tasks are displayed by default. Clear
the check box to hide unassigned tasks.|
|Show assigned tasks||All assigned tasks are displayed by default. Clear
the check box to hide assigned tasks.|
|Show my location||Your current position. If the system cannot locate
you automatically by mobile device, the location is the
site of a continuing task or the home office.|
|Show routing numbers||Show or hide routing numbers on tasks dispatched for
|On||The current date is selected by default. You can
change the date to view tasks for that day.|
Click Apply Filter to apply your changes to the
Click Apply auto-routing to let the system decide the
most efficient route for your tasks.
- Parent Topic
Products > Service Management > Field Service Management; Versions > Helsinki