Use the Field Service Management overview module

The Field Service Management overview module provides a dispatch map that displays tasks and links to the related task records.

Navigate to Field Service > Overview.

The map view depends on whether or not the Field Service Management Geolocation Demo Data plugin (com.snc.work_management_geolocation.demo)is activated.

The dispatch map view with geolocation enabled groups tasks and agents by proximity and displays related records in pop-up windows on the map.

Figure 1. Dispatch map with geolocation
Dispatch map with geolocation enabled

The dispatch map view without geolocation enabled shows individual tasks by state and displays related records in a separate window.

Figure 2. Dispatch map without geolocation
Dispatch map without geolocation
You can click elements within the reports to obtain more information without leaving the overview page.