Use a task template for multiple request templates
If you have tasks that are often repeated across multiple jobs, you can create a task
template and reuse it in multiple request templates.
Create a request template and an associated task template that contains the
information you want to reuse.
When you create subsequent request templates, you can select the task template
from the Task Template field, and save the file.
- Parent Topic
Products > Service Management > Request Management; Versions > Helsinki