You should only delete a work order if you are cleaning up errors, such as deleting
duplicate work orders.
For tracking purposes, the correct method for managing a work order that is no
longer in use is to change the work order state to Closed Complete, Closed
Incomplete, or Canceled. Closed and canceled work
orders are inactive and do not appear on work order lists.
Delete a work order only
to clean up errors, such as duplicate work orders. Deleting a work order
automatically deletes all associated work order tasks. This ensures that agents are
not assigned work order tasks that are part of a deleted work order.
Open a work order.
Confirm the action when prompted.