The Finance Service Management plugin is available as a separate subscription.
Activating it automatically activates the Service Management Core plugin.
To purchase a subscription, contact your ServiceNow account manager.
After purchasing the subscription, activate the plugin within the production
You can evaluate the feature on a sub-production instance without charge by
activating it within the instance.
You can add Finance Service Management to the Service Management CMS portal by
activating the following plugins:
- Service Management [com.snc.enterprise_service_management.cms]
- Finance Service Management CMS Portal [com.snc.facilities.core.cms]
Find and click the plugin name.
On the System Plugin form, review the plugin details and then click the
Activate/Upgrade related link.
If the plugin depends on other plugins, these plugins are listed along with
their activation status.
If the plugin has optional features that are not functional because other
plugins are inactive, those plugins are listed. A warning states that some
files will not be installed. If you want the optional features to be
installed, cancel this activation, activate the necessary plugins, and then
return to activating the plugin.
If available, select the Load demo data check box.
Some plugins include demo data—sample records that are designed to illustrate
plugin features for common use cases. Loading demo data is a good policy
when you first activate the plugin on a development or test instance.
You can also load demo data after the plugin is activated by clicking the
Load Demo Data Only related link on the System