Administer Marketing Service Management Administrators should set up an administrator group and one or more marketing groups and assign the appropriate roles and users to those groups. View a reportThe Overview module is a type of homepage which displays various request reports, which help administrators and staff members track and manage aspects of the request fulfillment processes. Create a reportUsers with a reporting role can create and customize reports. Create a groupSet up groups and assign the necessary roles and users. The users in the group inherit the roles of the group, so you do not have to assign roles to each user separately.