Close
Thank you for your feedback.

Create or modify an HR profile

Create or modify an HR profile

Employees can directly edit some information in their HR profile, such as emergency contact information, but they are restricted from editing certain fields. If employees want to change information that they are restricted from editing, they must submit requests to HR for the changes.

Before you begin

Role required: hr_profile_writer, hr_basic, or hr_manager

About this task

The HR administrator [hr_admin] can configure which HR profile fields an employee can update. The employee submits an HR employee information change request for information that cannot be updated. To update the HR profile when an employee information change request is assigned to you, complete the following steps.

Procedure

  1. Navigate to HR - Administration > Organization > HR Profiles.

    The HR Profiles list opens.
  2. Find the existing HR Profile to update by selecting User from the HR Profiles list dropdown search menu. You can type the user name, and pressing Enter. Also, you can click a profile number to open a user profile.

    To create an HR profile, click New from HR Profiles. Type the user name in the User field on the HR Profile New record form to create the profile. You cannot change the user name after an HR profile is saved.

  3. Click the profile number to open the user profile.

    The profile opens displaying populated name, manager, department, location, and contact fields from the user record.
  4. Complete or update the form with as much additional information as you have.

    Table 1. HR profile sections and related lists
    Section or related listDescription
    NotesComments and work notes.
    Employment InformationInformation such as employment status and type of employment, employee number, and start and end dates.
    Contact InformationInformation such as address, phone number, personal email address. Some field values are copied from the onboarding form or from Workday when that integration is being used.
    Emergency ContactsA list of the employee emergency contacts. One contact in the list is designated as the primary and others can be entered as alternates.
    Employment History List of prior employers and dates of employment.
    The following related lists are automatically populated. You can view records in the list, but you cannot enter new records from the related list.
    Direct ReportsList of the employees who report directly to the user.
    ColleaguesList of other employees who have the same manager as the user.
    CasesOpen HR cases for the user.

  5. Click Submit or Update.

    Note: Some HR profile information, such as department, is synchronized between the User [sys_user] and HR Profile [hr_profile] records. Updating information in one record automatically applies the updates in the other record.

Products > Service Management > Human Resources Service Management; Versions > Helsinki