ServiceNow Security Operations integration development guidelines The ServiceNow platform provides several mechanisms for writing integrations with external systems. The ServiceNow Security Operations product suite adds integration capabilities intended to streamline the process of integrating with security-focused external systems. Most of the concepts in this guide assume some familiarity with standard ServiceNow functionality. To integrate with the Security Operations suite, at a minimum, knowledge of the following ServiceNow concepts is required: Script includes Inbound/outbound web services Data sources Import sets Transform maps Technology Partner Program Any requirements for application certification or guidelines set forth in the Technology Partner Program literature supersede any information in this guide. This guide is not a replacement for the Technology Partner Program literature and should serve only as a supplement to existing documentation. For More Information Documentation Site Technology Partner Program training course blog post Types of integrations providedBest practices for writing integrationsThese best practices will help you avoid some of the pitfalls you may encounter when writing your own integrations.