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User interface and navigation changes in Helsinki

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User interface and navigation changes in Helsinki

The user interface and some navigational elements have changed in the Geneva and Helsinki releases. List v3 was also introduced in the Helsinki release.

UI16: User interface

UI16 is the most recent of the supported UI versions. In Helsinki, there are no enhancements to the previous UI versions, called UI15 and UI11.

For a comprehensive overview of UI16 and UI15 differences, see the comparison of UI16 and UI15 styles.


The UI16 interface provides an updated look and usability improvements. Notable features include real-time form updates, user presence, a redesigned application navigator with tabs for favorites and history, and enhanced activity streams. UI16 is the default user interface for new instances. For upgraded instances, an administrator must activate UI16.

Figure 1. UI16 user interface
UI16 Change Request list


Features introduced in the UI15 interface included redesigned icons, the ability to specify when related lists load with a form, other new options on the system menu, and form personalization.

Figure 2. UI15 user interface
UI15 Change Request list


UI11 builds on the classic user interface by adding the Edge and several features including split screen, bookmarks, and flyout windows. UI11 is activated but disabled by default.

Figure 3. UI11 user interface
UI11 Change Request list

List v3 in Helsinki

List v2 is the default version of lists and is supported in all versions of the UI. Users with the admin role can activate List v3, which is supported in UI16 only. Even when List v3 is activated, some UI16 lists may display in List v2. For details, see List v3 compatibility.

For details on how to activate and administer List v3, refer to List v3 administration.

Visual differences between v2 and v3 lists

If you are unsure whether a list is v2 or v3, look for the following identifiers.
  • The personalize list gear icon appears in the upper left corner of v2 lists. The personalize list option is located in the list title menu in List v3.
  • Page controls appear in the list title bar of v2 lists.
  • The list mode toggle appears in the list title bar of v3 lists. You can switch between the standard list mode, called Grid mode, and a Split list and form mode.
  • Avatars appear by user names in v3 lists.
  • Page controls appear in a footer at the bottom of the page for v3 lists.
  • The response time indicator does not appear on the bottom, right of v3 lists. You can create a property to display the response time in milliseconds (ms) on the lower left in the List v3 footer.
Figure 4. List v2 identifiers
In List v2, the personalize list icon appears in the upper left corner of the list and the page controls are in the list title bar
Figure 5. List v3 identifiers
In List v3, the list mode toggle appears in the list title bar, avatars appear by user names, and a footer appears at the bottom of the page

For more information on the differences between List v2 and v3, see the comparison of List v2 and List v3.

Navigation and UI components

The navigation and UI components in each UI version have some slight differences.

Table 1. User interface components
Component Description
Banner frame Runs across the top of every page and contains a logo, global navigation controls, and tools. See UI16 banner frame, UI15 banner frame, or UI11 banner frame.
Application navigator Also called the left-navigation bar. Provides links to all applications and modules. See UI16 application navigator, UI15 application navigator, UI11 application navigator.
Content frame Displays information such as lists, forms, homepages, and wizards.
The Edge A toolbar on the left side of the UI15 and UI11 interfaces that provides quick links to commonly used features. See The Edge.

In UI16, the Favorites tab of the application navigator, represented by a star, replaces the Edge. The collapsed view of the UI16 application navigator is similar to the Edge.