Facilities Service Management release notes ServiceNow® Facilities Service Management application enhancements and updates in the Helsinki release. Activation information The Facilities Service Management (com.snc.facilities_service_automation) plugin is available as a separate subscription. There are other facilities plugins that are provided with the subscription. Browser requirements If you are using Internet Explorer, you must use version 9 or later to use the Enterprise Move Planning tool and the interactive maps. You can also use any of the other generally supported web browsers. New in the Helsinki release Enterprise move Facility teams use Enterprise Move to plan and execute move scenarios in support of large or complex employee move requests. Changed in this release Parse and save area of spaces. Create a facilities schedule blackout to prevent work from being performed in spaces, floors, buildings, campuses, and/or zones for a scheduled time period. Allow a space to be owned or charged back to multiple departments. Show any task on the interactive map. Add any catalog item to the map. Find an asset or CI. Create advanced saved filters to highlight spaces, based on conditions not supported by the simple user interface. Create map labels for any defined facilities space type.