Close
Thank you for your feedback.

Helsinki Patch 9 Hot Fix 1a

Helsinki Patch 9 Hot Fix 1a

The Helsinki Patch 9 Hot Fix 1a release contains fixes to these problems.

For the Helsinki Patch 9 Hot Fix 1a release:
Build date: 03-31-2017_0731
Build tag: glide-helsinki-03-16-2016__patch9-hotfix1a-03-28-2017

For more information about how to upgrade an instance, see Upgrade to Helsinki.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Helsinki fixed problems, see KB0598266.

Note: This version is approved for FedRAMP.

Fixed problem in Helsinki Patch 9 Hot Fix 1a

ProblemShort descriptionDescription

Workflow

PRB901089

ODBC driver and SOAP queries are slower in Helsinki due to Workflow stage fields

Certain ODBC driver and SOAP queries are running more slowly in Helsinki than they did in Eureka. Users may notice latency when making a single query that returns multiple rows containing a Workflow stage field.

To activate the fix for PRB901089 on Helsinki Patch 9 Hot Fix 1a instances, set the property glide.workflow.PRB901089 to true.

Fixes included with Helsinki Patch 9 Hot Fix 1a

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

Products > Release Notes; Versions > Helsinki