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Helsinki Patch 4 Hot Fix 4

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Helsinki Patch 4 Hot Fix 4

The Helsinki Patch 4 Hot Fix 4 release contains fixes to these problems.

For the Helsinki Patch 4 Hot Fix 4 release:
Build date: 01-26-2017_1701
Build tag: glide-helsinki-03-16-2016__patch4-hotfix4-01-26-2017

For more information about how to upgrade an instance, see Upgrade to Helsinki.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Helsinki fixed problems, see KB0598266.

Note: This version is approved for FedRAMP.

Fixed problem in Helsinki Patch 4 Hot Fix 4

Problem Short description Description Steps to reproduce

Edge Encryption


HTTP response code 504 and cross origin errors recorded when connecting through the Edge Encryption proxy When browsing through the Edge Encryption proxy, the browser records HTTP 504 response codes and CORS errors. The issue affects using POSTing records to the instance and clients using .NET as a source library.
  1. Connect to an instance through an Edge Encryption proxy.
  2. View the browser developer tools.

Note that there are occasional HTTP 504 response codes for presence calls: /amb/connect. They also contain occasional CORS errors.

Fixes included with Helsinki Patch 4 Hot Fix 4

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.