Helsinki Patch 11b Hot Fix 1

The Helsinki Patch 11b Hot Fix 1 release contains fixes to these problems.

For Helsinki Patch 11b Hot Fix 1:
Build date: 08-01-2017_1745
Build tag: glide-helsinki-03-16-2016__patch11b-hotfix1-07-28-2017

ServiceNow QPP targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions. For example, entitlements are not required to upgrade to Helsinki Patch 11 (Q3 2017 QPP target) or Istanbul Patch 8 (patch).

For more information about how to upgrade an instance, see Upgrade to Helsinki.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Helsinki fixed problems, see KB0598266.

Note: This version is approved for FedRAMP.

Fixed problem in Helsinki Patch 11b Hot Fix 1

Problem Short description Description

Approvals

PRB1104750
Approval rule is not triggered when there is a condition in Helsinki Patch 11 Approval rule is not triggered when there are existing approvals in the approval table on an update of a record.

Fixes included with Helsinki Patch 11b Hot Fix 1

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.