Dashboards release notes

ServiceNow® Dashboards feature enhancements and updates in the Helsinki release.

Activation information

Browser requirements

Responsive dashboards are not supported on Internet Explorer 7 and 8.

New in the Helsinki release

Responsive dashboards
Responsive dashboards help you easily find widgets that you want to add to dashboards. Drag-and-drop to move and resize widgets. Existing dashboards are not affected.

To use responsive dashboards, you must activate the Responsive canvas plugin.

Dashboard groups
Organize dashboards into groups.
Interactive filters for empty and non-empty fields
Create an interactive filter that filters for empty and non-empty fields.
Application overview homepages
Improved overview homepages are available for multiple applications such as Incident, Problem, Change, Knowledge Management, CMDB, and Customer Service.

Changed in this release