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Dashboards release notes

Dashboards release notes

ServiceNow® Dashboards feature enhancements and updates in the Helsinki release.

Activation information

Browser requirements

Responsive dashboards are not supported on Internet Explorer 7 and 8.

New in the Helsinki release

Responsive dashboards
Responsive dashboards help you easily find widgets that you want to add to dashboards. Drag-and-drop to move and resize widgets. Existing dashboards are not affected.

To use responsive dashboards, you must activate the Responsive canvas plugin.

Dashboard groups
Organize dashboards into groups.
Interactive filters for empty and non-empty fields
Create an interactive filter that filters for empty and non-empty fields.
Application overview homepages
Improved overview homepages are available for multiple applications such as Incident, Problem, Change, Knowledge Management, CMDB, and Customer Service.

Changed in this release

This site is scheduled for a small content update on Tuesday, December 18th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 19 00:00 – Dec 19 4:00 UTC). Access to this site may be slightly delayed during that time.