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On-Call Scheduling release notes

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On-Call Scheduling release notes

ServiceNow® On-Call Scheduling application enhancements and updates in the Helsinki release.

Activation information

You can activate the On-Call Scheduling (com.snc.on_call_rotation) plugin if you have the admin role.

Browser requirements

The updated calendar view is available on only Internet Explorer 10 or later. Any older versions of Internet Explorer display the legacy calendar view.

New in the Helsinki release

On-call calendar view

A new on-call calendar view replaces the legacy view. It provides an on-call manager with daily, weekly, and monthly views of the selected rotation and roster schedules.

The new on-call calendar view is enabled by default for instances that are upgrading from any previous release. To switch back to the legacy view, set the com.snc.on_call_rotation.show_legacy_calendar property to true.

On-call properties
The following properties have been introduced:
  • com.snc.on_call_rotation.log.level
  • com.snc.on_call_rotation.show_legacy_calendar
    Note: Set to true to see the legacy calendar.
  • com.snc.on_call_rotation.cover.color
  • com.snc.on_call_rotation.timeoff.color
  • com.snc.on_call_rotation.contrast