Guided setup release notes

Guided setup is available for certain ServiceNow® applications in the Helsinki release.

You are guided through activities to set up applications and shown your progress through the activities. Each activity provides you with the following resources:
  • Contextual embedded help
  • Guided tours
  • Contextual documentation on the ServiceNow product documentation site

For an example, see ITSM guided setup.

Activation information

The Guided Setup for ServiceNow applications plugin (com.snc.guided_setup) is active by default for new provisioned instances. If an instance is upgraded to the Helsinki release, then the plugin must be activated to enable ITSM guided setup.

Browser requirements

Use one of the following browsers with the guided setup:
  • Internet Explorer 10 or later
  • Google Chrome 33 or later
  • Mozilla Firefox 28 or later
  • Apple Safari 6 or later