Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Configure the default search behavior

Log in to subscribe to topics and get notified when content changes.

Configure the default search behavior

The default search behavior in a list is to search for values that are greater than or equal to the value you enter. Administrators can add a property to change the search behavior to use a contains search by default, instead of a greater than search.

About this task

If you enter text in the search box without using a wildcard, the search is performed for values greater than or equal to the value you enter. For text data-type-fields, this means that the search first sorts the records on the selected field, then finds the first record that starts with the text and all following records. For numeric data-type-fields, this means that the search finds all records where the number field ends with the entered number.
Note: The system treats some string fields that contain record numbers as numeric fields. Any field named number or u_number is treated as a numeric field.

Role required: admin

Procedure

  1. Navigate to the list of system properties by typing sys_properties.list into the navigation filter.
  2. Add the following property. For more information on adding a property, see Add a property.
    Table 1. Default search behavior property
    Field Value
    Name glide.ui.goto_use_contains
    Type true | false
    Value true
  3. Click Submit.
Feedback