Activity stream mentions

Get someone's attention on a record by mentioning them with the @ character in an activity stream. UI15 or UI16 is required to use activity stream mentions.

Any user can use activity stream mentions in the following places:

To mention someone, enter the @ character in a supported activity stream. Next, select a user from the suggestion list, which allows you to select any user in the instance. You can see which users have access to the record and, if presence is enabled, who is online. Enter any other text, as needed, and post to the activity stream.

Figure 1. Activity stream mention on a form

By default, you receive an email notification when someone mentions you. You can disable this behavior by unsubscribing from the Activity Stream @Mention Email notification on your notification preference page.

If Connect is enabled, you can receive additional notifications, depending on whether you follow the record in Connect. When someone mentions you in a record you do not follow in Connect, you receive whichever Connect notifications you enabled globally, as well as the Activity Stream @Mention Email notification. If you do follow the record in Connect, you only receive notifications according to your notification preferences for the record conversation. In this case, you do not receive the Activity Stream @Mention Email notification.

Note: The system creates a record on the Notification [live_notification] table each time a user is mentioned. The record stores the information required to generate notifications.