Tags Tags allow the grouping and organizing of records. Tags can be visible to any user (global), visible only to specific groups or users, or visible to a single user. Tag assignmentThere are several ways to assign tags to records.Edit tags from the list viewIn the list view, you can edit tags that you created.Edit tags from the form viewFrom the form view, you can edit tags that you created.Edit tags from the My Tags moduleFrom the My Tags module, you can edit tags you created.Edit tags from the Tags moduleFrom the Tags module, you can edit all tags.Edit tags from the Tagged Documents pageYou can edit tags from the Tagged Documents page.Tag sharing levelsYou can set the tag sharing level so other users can use the tag.Tag name conflictConflicts can occur if multiple tags have the same name.Filter records by tagYou can filter records on a table by tags you have access to.View tagged documentsThe Tagged Documents page displays recently viewed documents or user-tagged documents in the content frame.Remove a tag from a recordThere are many ways to remove a tag from a record.Merge tagsYou can merge one or more tags with another tag. For example, when you merge Tag A with Tag B, Tag A is deleted and all associated records are reassigned Tag B.Create a tag from the Tags listYou can create a tag directly from the Tags list.Configure Zing tag indexing for text searchZing text indexing is available for tags on records.Configure notifications for tagged recordsYou can enable the system to send a notification when a record with a certain tag is updated.Add a tag to a homepageYou can add a tag to a homepage to view records to which the tag has recently been assigned.History of recently viewed recordsYou can see the history of an ITIL user's recently viewed records, and it can display an ITIL user's most viewed items.
Tags Tags allow the grouping and organizing of records. Tags can be visible to any user (global), visible only to specific groups or users, or visible to a single user. Tag assignmentThere are several ways to assign tags to records.Edit tags from the list viewIn the list view, you can edit tags that you created.Edit tags from the form viewFrom the form view, you can edit tags that you created.Edit tags from the My Tags moduleFrom the My Tags module, you can edit tags you created.Edit tags from the Tags moduleFrom the Tags module, you can edit all tags.Edit tags from the Tagged Documents pageYou can edit tags from the Tagged Documents page.Tag sharing levelsYou can set the tag sharing level so other users can use the tag.Tag name conflictConflicts can occur if multiple tags have the same name.Filter records by tagYou can filter records on a table by tags you have access to.View tagged documentsThe Tagged Documents page displays recently viewed documents or user-tagged documents in the content frame.Remove a tag from a recordThere are many ways to remove a tag from a record.Merge tagsYou can merge one or more tags with another tag. For example, when you merge Tag A with Tag B, Tag A is deleted and all associated records are reassigned Tag B.Create a tag from the Tags listYou can create a tag directly from the Tags list.Configure Zing tag indexing for text searchZing text indexing is available for tags on records.Configure notifications for tagged recordsYou can enable the system to send a notification when a record with a certain tag is updated.Add a tag to a homepageYou can add a tag to a homepage to view records to which the tag has recently been assigned.History of recently viewed recordsYou can see the history of an ITIL user's recently viewed records, and it can display an ITIL user's most viewed items.