Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Unsupported features in the tablet interface

Log in to subscribe to topics and get notified when content changes.

Unsupported features in the tablet interface

Some capabilities are not supported in the tablet interface.

  • Field watcher: Administrators must use the desktop version to access the Field Watcher.
  • JavaScript debugger: Administrators must use the desktop version to access the JavaScript debug window.
  • Language picker: Even if the internationalization plugin is enabled, the language picker does not appear in the tablet UI toolbar. Language selected through the desktop interface applies to the tablet UI.
  • Domain picker: Tablet users cannot select any other domains that administrators configure for domain-specific personalizations. To select a new domain, use the desktop interface.
  • Slushbucket feature: Any lists, fields, or filters that use the slushbucket feature are unsupported on a tablet device. Slushbuckets are only supported in the desktop interface.
  • Suffix in the navigation filter: You can use the .list, .do, or .form shortcuts to access a list of records in a table or a new form from the desktop version only.
  • Support chat: End users cannot request a chat session nor can support technicians respond to chat requests when using the tablet interface. Help desk chat is only supported in the desktop interface.
  • Printer friendly view: This view, which shows the current screen in a pop-up window without frames and the application navigator, is not available from the tablet.
  • Timeline sliders and the Timeline Metrics UI actions: Features that use timelines, such as the workflow timeline and the Gantt chart are not supported from the tablet.
Feedback