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Remove the welcome splash screen

Remove the welcome splash screen

You can create a user preference to turn off visibility to the welcome splash screen that introduces a new version of the ServiceNow® platform. This is useful if you are waiting to roll out features that are described in the welcome content.

Before you begin

Role required: admin

Procedure

  1. Navigate to User Administration > User Preferences.
  2. Click New.
  3. Enter the following values.
    OptionDescription
    Description Remove the welcome splash screen
    Name overview_help.visited.helsinki
    System Select this field
    Type string
    Value true
  4. Click Submit.
    The welcome splash screen is marked as Visited for every user.